2011 is already well under way, and if the bright and shiny new developments in social media and technology that have come about thus far are any indication of what we’ll be seeing the rest of the year, I really can’t wait. Bring it, 2011!
As far as technology goes, one might expect me to address the rumors of the 2nd generation iPad coming to stores this year (I definitely think this is going to happen), or the iPhone finally coming to Verizon; nope, this post will not be addressing anything Apple related. Instead, I think the Google CR-48 is going to be one of this year’s most talked about releases in terms of technology. Google has finally entered into the realm of the netbook, and it looks like a fierce competitor to all others out there. Devices created primarily for the purpose of content consumption are seen everywhere these days, but the sleek Apple-like design and fast speeds of the CR-48 will help it stand out against the rest. Having played with the Chrome OS powered vehicle myself I think this will definitely be a big hit when it hits shelves everywhere.
Now we discuss the next steps in the social media realm. What’s the next big thing? What big innovation in social media will have everyone talking about it throughout the year? I believe the platforms that will have everyone talking this year will be the ones that encourage users to ask questions. And not only will they be a place for customers to ask questions, but see real time answers to their inquiries. We all know Quora has been a big hit recently, and I think this site will continue to grow in popularity. Another really interesting site that helps businesses field questions from their customers in a timely manner is KISSInsights. Have you heard about this? Using KISSInsights allows for viewers of your website to give you feedback right then & there to help you make your site more user-friendly. There’s no one better to tell you how a customer will enjoy navigating through your site better than the customers themselves, and KISS can help you do just that.
I have a feeling I will be making updates later this year with even more trends that we’ll all be witnessing in 2011. Who knows, this field is so dynamic that I could come up with umpteen other ideas by the end of the week.
What trends do you see coming about in social media and technology this year?